ABOUT THE 'HOW TO' GUIDES 

 The following Guides have been created to help you help yourself to improve the quality of your work life and to solve some of the key 'people' issues that you may find yourself having to confront over your career.

The Guides are based on research and our extensive knowledge and expertise. We intend to expand the range of topics covered in the Guides in response to the changing demands in the world of work and direct feedback from people like you.  

Click on a heading to read a brief description of each Guide or go straight to the Shop to purchase the one that meets your current needs.

  1. How to Handle a Job Interview
  2. How to Negotiate an Employment Contract
  3. How to Plan and Manage Your Career
  4. How to Manage Your Own Job Performance
  5. How to Handle Your Own Learning and Development
  6. How to Handle Conflict in the Workplace
  7. How to Manage Major Change
  8. How to Build Your Resilience in the Workplace
  9. How to Handle Harassment and Bullying in the Workplace
  10. How to Handle Unlawful Discrimination in the Workplace
  11. How to Handle the Leadership Role
  12. How to Plan and Manage Your Maternity Leave

  

1.    How to Handle a Job Interview

Everyone is familiar with the job interview. Most people have had the experience of being interviewed for a job and when they miss out they begin to ask themselves what they could have done to better their performance in the interview. Are there things you can do to ensure you perform at your best in the interview? Is preparation a big factor? Are there things you should and should not do in the interview? What are interviewers looking for?

This guide aims to help you perform well in job interviews by providing you with inside information about the interview process and tips to help you to perform at your best during the interview.      

Download an excerpt of this document here: HOW TO HANDLE A JOB INTERVIEW. When you have finished viewing click the Back button on your browser window to return to this page.                                                                                    

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2.    How to Negotiate an Employment Contract

What should you do if an employer asks you to sign an Employment Contract? Do you have to sign immediately? What are your rights? How can you assess what is being proposed by your employer? How do you go about negotiating with an employer? How can you really have an influence on the final outcome?

This guide discusses how you should go about negotiating with an employer over your conditions of employment. It provides you with a framework for these negotiations and shows how you can you reach a deal with the employer that works well for both of you. 

Download an excerpt of this document here: HOW TO NEGOTIATE YOUR EMPLOYMENT CONTRACT. When you have finished viewing click the Back button on your browser window to return to this page.    

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3.    How to Plan and Manage Your Career

Career planning has become an important step in creating a satisfying work life. People of all ages are being advised to set themselves career goals which they should focus on achieving over their working lives. This sounds easy but when you sit down to do career planning it becomes a very challenging and thought provoking task.

This guide shows you how to plan your career so that you may create a working life that is both rewarding and satisfying. The approach is based on the premise that you can significantly influence the course of your career by identifying and taking advantage of opportunities that will enable you to realise your long term dreams and aspirations.

Download an excerpt of this document here: HOW TO PLAN AND MANAGE YOUR CAREER. When you have finished viewing click the Back button on your browser window to return to this page.     

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4.    How to Manage your own Job Performance

Excelling in your job is the key to a successful career. People who perform well in their jobs usually get paid better, have more chance of promotion and are often the first to have access to training and development opportunities. In some organisations people are helped to perform better by management systems that encourage them to plan their work and monitor their own performance. It is possible for youto use these techniques to achieve success in your job even if your organisations does not have a performance management system. How can it be done? What are the benefits? How can you gain the support of your own manager?

In this guide we show how you can create a system for managing your job performance (with or without the active participation of your manager) and how to achieve greater reward and recognition based on clearly defined and well measured achievements in your job.

Download an excerpt of this document here: HOW TO MANAGE YOUR OWN JOB PERFORMANCE . When you have finished viewing click the Back button on your browser window to return to this page.                                                                                                                    

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5.    How to Handle Your Own Learning and Development

 Most people recognise that they should be increasing their knowledge and skills continuously over their working lives. They realise that by improving their knowledge and skills and thereby their capabilities they can enhance their career prospects and the quality of their work and home lives.

This guide provides you with a framework for managing your own work related learning and development with a view to creating a work life that proves to be, in the end, both rewarding and satisfying.

The approach is based on the premise that people can and must take advantage of every opportunity to expand their knowledge, skills and capabilities if they wish to have a significant influence on the course of their careers.      

Download an excerpt of this document here: HOW TO HANDLE YOUR LEARNING AND DEVELOPMENT.When you have finished viewing click the Back button on your browser window to return to this page.                                 

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6.    How to Handle Conflict in the Workplace

Conflict in the workplace is a fact of life. Every day people disagree over what should be done to achieve particular outcomes, who should do it, how it should be done and who is to blame if something goes wrong. But conflict does not automatically have a negative impact. Properly handled, conflict can bring about new understandings between people and help build better relationships for the future.

This guide will help you to manage yourself and to perform at your best in conflict situations by:

  • Helping you to understand how conflict can arise in your workplace; and
  • Offering you practical advice about the stepsyou can take to help resolve strongly  held differences of opinion.

Download an excerpt of this document here: HOW TO HANDLE CONFLICT IN THE WORKPLACE. When you have finished viewing click the Back button on your browser window to return to this page.

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7.    How to Manage Major Change

Change is a constant in the world today. Every workplace is being subject to global forces that can result in changed work practices, the introduction of new technologies, restructuring and the growth and/or loss of job opportunities. How well are you prepared to handle major change when it comes to your workplace? Do you know how to assess its impact on you and those close to you? How can you identify the opportunities this change will bring? What can do to you make change work for you?

This guide shows you how to handle major change in your workplace in a systematic, comprehensive, and realistic way. It is based on the philosophy that change in the workplace presents opportunities as well as threats and that you can shape your future even when things seem to be beyond your control.

Download an excerpt of this document here: HOW TO HANDLE MAJOR CHANGE IN THE WORKPLACE. When you have finished viewing click the Back button on your browser window to return to this page.

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8.    How to Build Your Resilience in the Workplace

Continuing change within all business sectors in Australia coupled with the uncertainty of the impact this change will have in individual workplaces means that all employees, regardless of their seniority or standing within their organisation should concentrate on developing their resilience and capacity for handling the challenge of change.

This guide will help you to understand the nature of resilience and how you can develop your own. It will help you to identify your level of resilience when it comes to coping with significant, unplanned and difficult events at work. It will also help you to identify and implement strategies for developing your resilience so that you are better able to respond to unforseen changes that directly or indirectly affect you.

Download an excerpt of this document here: HOW TO BUILD YOUR RESILIENCE AT WORK. When you have finished viewing click the Back button on your browser window to return to this page.

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9.    How to Handle Harassment and Bullying in the Workplace

Cases of harassment and bullying are becoming more frequent in the workplace. But what constitutes"bullying" or "harassment"? What can you do if you feel you are the victim ofthese behaviours? What can you expect your employer to do about the situation? What can you do if the situation continues even though you have raised thematter with your employer? What will be the outcome?

This guide provides you with information about the nature of harassment and bullying. It also offers you with advice about the actions you can take if you:

  • Believe you are being harassed or bullied by someone in your workplace; or
  • Are accused of harassing or bullying someone in the workplace.

Download an excerpt of this document here: HOW TO HANDLE HARASSMENT AND BULLYING  . When you have finished viewing click the Back button on your browser window to return to this page.

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 10. How to Handle Unlawful Discrimination in the Workplace

Sometimes things go against us in our workplace and we feel we have been the victims of discrimination. But what constitutes "Discrimination?" What can you do if you feel you are the victim discriminatory behaviours? What can you expect your employer to do about the situation? What can you do if the situation continues even though you have raised the matter with your employer? What outcomes are possible?

 This guide provides information about the nature of discrimination in employment and discusses what you can do if you believe you are suffering discrimination because of the actions of someone inyour workplace. It also offers some advice about what to do if you are alleged to have discriminated against someone in your workplace.

Download an excerpt of this document here: HOW TO HANDLE UNLAWFUL DISCRIMINATION. When you have finished viewing click the Back button on your browser window to return to this page.

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 11. How to Handle the Leadership Role

Most people find themselves in a position of leadership at some point in their lives. Some people receive training in leadership; others have to learn by trial and error. Are there some simple steps that people can take to help them become effective leaders? What are they? Do people need to learn them? Do people need to have special skills they to become a successful leader?

 This guide provides you with practical advice about the actions you can take if you are seeking to become an effective leader. It also provides you with an indication of the skills you will need to develop if you are to master the team leadership role.

Download an excerpt of this document here: HOW TO HANDLE THE LEADERSHIP ROLE.  When you have finished viewing click the Back button on your browser window to return to this page.

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 12. How to Plan and Manage Your Maternity Leave

This Guide provides information on the entitlements an employee has when taking maternity leave and shows you how to effectively plan and manage your own maternity leave

Download an excerpt of this document here: HOW TO PLAN AND MANAGE YOUR MATERNITY LEAVE  . When you have finished viewing click the Back button on your browser window to return to this page.

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